Status

Past incidents

1. Jul, 2021

   1. Network connectivity problemsNotification SenderPing APIDashboard

      Started: 3 Jul, 23:22 UTC

      Duration: 36 minutes

      We had network issues between July 3, 23:22 UTC and 23:58 UTC. Packet loss between some of the servers caused some traffic getting rejected, and a queue of unprocessed pings building up on two affected web servers. The rejected traffic and the delayed processing caused a spike of false "down" notifications.

      Resolved: 3 Jul, 23:58 UTC

      The issue is resolved.

2. Jun, 2021

   1. Network connectivity problemsPing API

      Started: 23 Jun, 13:13 UTC

      Duration: 1 hour, 48 minutes

      We observed a drop in network traffic for about 10 minutes starting from 13:13 UTC. Investigating.

      Identified: 23 Jun, 13:37 UTC

      Our hosting provider reports a backbone connection fault between Nuremberg - Falkenstein: https://status.hetzner.com/incident/3bec2c62-f23e-4f59-a648-a3e47240a360

      Resolved: 23 Jun, 15:01 UTC

      The hosting provider reports the issue is resolved.

3. May, 2021

   1. Network issuesNotification SenderPing API

      Started: 28 May, 21:15 UTC

      Duration: 7 hours, 38 minutes

      We had network issues between May 28, 21:15 UTC and 23:00 UTC. Packet loss between some of the servers caused some traffic getting rejected, and a queue of unprocessed pings building up on one affected web server. 

      Resolved: 29 May, 04:53 UTC

      The service is back to normal.