Healthchecks.io Status - Incident history

Welcome to the Healthchecks.io status page. If there are interruptions to service, we will post a report here, and on our Mastodon account.

Past incidents

Aug, 2020

Jul, 2020

Jun, 2020

Aug, 2020
1. WhatsApp notifications currently not getting deliveredNotification Sender
  Started: 4 Aug, 19:47 UTC
  Duration: 3 hours, 25 minutes
  Our upstream provider for delivering WhatsApp notifications, is currently rejecting outbound WhatsApp messages with an error:
  63013 This message send failed because it violates Channel provider’s policy.
  Currently contacting them to figure out what has gone wrong.
  Verifying: 4 Aug, 22:46 UTC
  The issue was identified and fixed by Twilio.
  Resolved: 4 Aug, 23:13 UTC
  This incident has been resolved.
Jul, 2020
1. Connectivity issuesPing APIDashboard
  Started: 17 Jul, 21:26 UTC
  Duration: 1 hour, 14 minutes
  Seeing a significant drop in traffic. Suspecting its caused by problems at our DNS provider.
  Verifying: 17 Jul, 21:40 UTC
  We’re back up, monitoring.
  Verifying: 17 Jul, 22:12 UTC
  Update from Cloudflare: “We believe we have addressed the root cause and monitoring systems for stability now.”
  Details: https://www.cloudflarestatus.com/incidents/b888fyhbygb8
  Resolved: 17 Jul, 22:40 UTC
  This incident has been resolved.
Jun, 2020
1. Problems sending emailsNotification Sender
  Started: 11 Jun, 18:26 UTC
  Duration: 31 minutes
  We're getting errors and timeouts back from AWS SES – investigating.
  Investigating: 11 Jun, 18:38 UTC
  Email delivery is back to normal.
  Resolved: 11 Jun, 18:58 UTC
  Email delivery is back to normal.