状态

以前的事件

1. 六月, 2021

   1. Network connectivity problemsPing API

      开始时间: 23 六月, 13:13 UTC

      为期: 1 小时，48 分钟

      We observed a drop in network traffic for about 10 minutes starting from 13:13 UTC. Investigating.

      找到: 23 六月, 13:37 UTC

      Our hosting provider reports a backbone connection fault between Nuremberg - Falkenstein: https://status.hetzner.com/incident/3bec2c62-f23e-4f59-a648-a3e47240a360

      解决了: 23 六月, 15:01 UTC

      The hosting provider reports the issue is resolved.

2. 五月, 2021

   1. Network issuesNotification SenderPing API

      开始时间: 28 五月, 21:15 UTC

      为期: 7 小时，38 分钟

      We had network issues between May 28, 21:15 UTC and 23:00 UTC. Packet loss between some of the servers caused some traffic getting rejected, and a queue of unprocessed pings building up on one affected web server. 

      解决了: 29 五月, 04:53 UTC

      The service is back to normal.

3. 四月, 2021

   1. Database connectivity issuePing APINotification SenderDashboard

      开始时间: 18 四月, 11:36 UTC

      为期: 32 分钟

      验证: 18 四月, 11:36 UTC

      Primary database server experienced a connectivity issue for about 2 minutes, starting 11:27 UTC.
      Currently back to normal and monitoring.

      解决了: 18 四月, 12:09 UTC

      After reporting the issue, got a reply from the hosting provider: “A faulty optic caused the packet loss. It was necessary to replace it. The packet loss is gone now.”