Status

Incidentes passados

1. Mai, 2024

   1. Database connectivity isssueNotification SenderPing APIDashboard

      Começou em: 3 Mai, 13:24 UTC

      Duração: 1 hora, 4 minutos

      We're investigating an issue with our database.

      Investigando: 3 Mai, 13:39 UTC

      We have failed over to a standby database instance.

      Verificando: 3 Mai, 13:46 UTC

      The systems are back up and working through a backlog of outgoing notifications (caused by pings missed during the downtime).

      Resolvido: 3 Mai, 14:29 UTC

      All systems are operational again. We are currently setting up a new standby database server, to replace the standby that was promoted to primary.
      
      The root cause of the outage was hardware failure: a broken power supply of one of the neighboring servers triggered a fuse in the database server's rack.

2. Abr, 2024

   1. Network issuesPing APIDashboard

      Começou em: 29 Abr, 11:09 UTC

      Duração: 48 minutos

      We are currently experiencing intermittent network connectivity issues, caused by a networking infrastructure fault in our hosting provider's network. 
      
      Status updates about the underlying issue: https://status.hetzner.com/incident/d3972134-e340-4082-b0ef-6ede4009c5a9

      Resolvido: 29 Abr, 11:57 UTC

      The issue is resolved.
   2. Network fault affecting one of our load balancer'sPing APIDashboard

      Começou em: 26 Abr, 12:55 UTC

      Duração: 31 minutos

      There's a network fault in our hosting provider's network, affecting one of our load balancers. The load balancer's DNS records were automatically removed.
      
      The network fault: https://status.hetzner.com/incident/35ca1da9-49fb-4899-8ba6-86425f57431e

      Resolvido: 26 Abr, 13:26 UTC

      The issue is resolved.
   3. Increased ping latency from clients in Hetzner networkPing APIDashboard

      Começou em: 17 Abr, 19:45 UTC

      Duração: 9 horas, 20 minutos

      We are currently seeing ping request latencies in the multi-second range from clients hosted in Hetzner network.
      
      Hetzner is currently performing backbone maintenance, which is the likely cause of the latency.

      Resolvido: 18 Abr, 05:06 UTC

      The issue is resolved.

3. Mar, 2024

   1. Webhook delivery failuresNotification Sender

      Começou em: 11 Mar, 07:45 UTC

      Duração: 11 minutos

      Healthchecks.io was not delivering webhook notifications for about 10 minutes starting from 07:45 UTC. The issue was caused by a bad deploy, and has now been fixed.

      Resolvido: 11 Mar, 07:56 UTC

      The issue is resolved.