Status

Wcześniejsze incydenty

1. Sty, 2022

   1. Unreliable Signal notification deliveryNotification Sender

      Rozpoczął się: 18 Lut, 07:04 UTC

      Czas trwania: 3 dni

      We've found a problem with Signal notification delivery: some messages don't get delivered, and trigger a "signal-cli call timed out" error message in the web UI. We are working on a fix.

      Weryfikacja: 20 Lut, 17:59 UTC

      •  Upgraded to the just released signal-cli version (0.10.4), which fixes the reliability problem.
      • Also, added additional logging and alerting on our side, to catch similar issues sooner in the future.

      Rozwiązany: 21 Lut, 07:18 UTC

      The issue is resolved.

2. Gru, 2021

   Wszystkie systemy działają.

3. Lis, 2021

   1. Degraded performance due to database overloadNotification SenderPing APIDashboard

      Rozpoczął się: 16 Gru, 05:30 UTC

      Czas trwania: 14 godzin, 35 minut

      At 5:30 UTC, our primary database became overloaded, this caused slow HTTP response times, and notification delays. 

      Dochodzenie: 16 Gru, 06:35 UTC

      The database is back to normal currently. The overload seems to have been triggered by a scheduled nightly database backup, but still investigating.

      Rozwiązany: 16 Gru, 20:05 UTC

      The issue is resolved.
   2. Network connectivity problemsPing APIDashboard

      Rozpoczął się: 15 Gru, 20:28 UTC

      Czas trwania: 11 godzin, 40 minut

      Our hosting provider is currently performing a backbone connection maintenance. This is causing intermittent latency spikes and connection timeouts.
      
      https://status.hetzner.com/incident/b90d7054-17af-4eae-a861-7ea9bfc489db

      Zidentyfikowane: 15 Gru, 21:31 UTC

      The network latency seems to have stabilized but is still higher than usual, and the network maintenance is still underway. The posted maintenance window is 2021-12-15 20:00 UTC+0 – 2021-12-16 15:00 UTC+0.

      Rozwiązany: 16 Gru, 08:08 UTC

      The hosting provider has completed the scheduled maintenance (https://status.hetzner.com/incident/b90d7054-17af-4eae-a861-7ea9bfc489db).
      
      The network latency between Frankfurt and Falkenstein is back to normal levels (5ms ICMP ping, 10ms for a complete HTTP request).