Status

Wcześniejsze incydenty

1. Sie, 2020

   1. WhatsApp notifications currently not getting deliveredNotification Sender

      Rozpoczął się: 4 Sie, 19:47 UTC

      Czas trwania: 3 godziny, 25 minut

      Our upstream provider for delivering WhatsApp notifications, is currently rejecting outbound WhatsApp messages with an error:

      63013 This message send failed because it violates Channel provider’s policy.

      Currently contacting them to figure out what has gone wrong.

      Weryfikacja: 4 Sie, 22:46 UTC

      The issue was identified and fixed by Twilio.

      Rozwiązany: 4 Sie, 23:13 UTC

      This incident has been resolved.

2. Lip, 2020

   1. Connectivity issuesPing APIDashboard

      Rozpoczął się: 17 Lip, 21:26 UTC

      Czas trwania: 1 godzina, 14 minut

      Seeing a significant drop in traffic. Suspecting its caused by problems at our DNS provider.

      Weryfikacja: 17 Lip, 21:40 UTC

      We’re back up, monitoring.

      Weryfikacja: 17 Lip, 22:12 UTC

      Update from Cloudflare: “We believe we have addressed the root cause and monitoring systems for stability now.”
      Details: https://www.cloudflarestatus.com/incidents/b888fyhbygb8

      Rozwiązany: 17 Lip, 22:40 UTC

      This incident has been resolved.

3. Cze, 2020

   1. Problems sending emailsNotification Sender

      Rozpoczął się: 11 Cze, 18:26 UTC

      Czas trwania: 31 minut

      We're getting errors and timeouts back from AWS SES – investigating.

      Dochodzenie: 11 Cze, 18:38 UTC

      Email delivery is back to normal.

      Rozwiązany: 11 Cze, 18:58 UTC

      Email delivery is back to normal.