状態

過去の事件

1. 2月, 2022

   1. Unreliable Signal notification deliveryNotification Sender

      開始: 18 2月, 07:04 UTC

      間隔: 3日

      We've found a problem with Signal notification delivery: some messages don't get delivered, and trigger a "signal-cli call timed out" error message in the web UI. We are working on a fix.

      確認中: 20 2月, 17:59 UTC

      •  Upgraded to the just released signal-cli version (0.10.4), which fixes the reliability problem.
      • Also, added additional logging and alerting on our side, to catch similar issues sooner in the future.

      解決済み: 21 2月, 07:18 UTC

      The issue is resolved.

2. 1月, 2022

   すべてのシステムが稼働しています.

3. 12月, 2021

   1. Degraded performance due to database overloadNotification SenderPing APIDashboard

      開始: 16 12月, 05:30 UTC

      間隔: 14時間, 35分

      At 5:30 UTC, our primary database became overloaded, this caused slow HTTP response times, and notification delays. 

      調査中: 16 12月, 06:35 UTC

      The database is back to normal currently. The overload seems to have been triggered by a scheduled nightly database backup, but still investigating.

      解決済み: 16 12月, 20:05 UTC

      The issue is resolved.
   2. Network connectivity problemsPing APIDashboard

      開始: 15 12月, 20:28 UTC

      間隔: 11時間, 40分

      Our hosting provider is currently performing a backbone connection maintenance. This is causing intermittent latency spikes and connection timeouts.
      
      https://status.hetzner.com/incident/b90d7054-17af-4eae-a861-7ea9bfc489db

      識別された: 15 12月, 21:31 UTC

      The network latency seems to have stabilized but is still higher than usual, and the network maintenance is still underway. The posted maintenance window is 2021-12-15 20:00 UTC+0 – 2021-12-16 15:00 UTC+0.

      解決済み: 16 12月, 08:08 UTC

      The hosting provider has completed the scheduled maintenance (https://status.hetzner.com/incident/b90d7054-17af-4eae-a861-7ea9bfc489db).
      
      The network latency between Frankfurt and Falkenstein is back to normal levels (5ms ICMP ping, 10ms for a complete HTTP request).