We had network issues between May 28, 21:15 UTC and 23:00 UTC. Packet loss between some of the servers caused some traffic getting rejected, and a queue of unprocessed pings building up on one affected web server.
Primary database server experienced a connectivity issue for about 2 minutes, starting 11:27 UTC.
Currently back to normal and monitoring.
解決済み:
After reporting the issue, got a reply from the hosting provider: “A faulty optic caused the packet loss. It was necessary to replace it. The packet loss is gone now.”
We will be performing a database maintenance on March 23, 3PM UTC. Expecting about a minute of downtime. During the downtime, pings will be queued and replayed later. API calls and web UI will not work.