状態

過去の事件

1. 8月, 2020

   1. WhatsApp notifications currently not getting deliveredNotification Sender

      開始: 4 8月, 19:47 UTC

      間隔: 3時間, 25分

      Our upstream provider for delivering WhatsApp notifications, is currently rejecting outbound WhatsApp messages with an error:

      63013 This message send failed because it violates Channel provider’s policy.

      Currently contacting them to figure out what has gone wrong.

      確認中: 4 8月, 22:46 UTC

      The issue was identified and fixed by Twilio.

      解決済み: 4 8月, 23:13 UTC

      This incident has been resolved.

2. 7月, 2020

   1. Connectivity issuesPing APIDashboard

      開始: 17 7月, 21:26 UTC

      間隔: 1時間, 14分

      Seeing a significant drop in traffic. Suspecting its caused by problems at our DNS provider.

      確認中: 17 7月, 21:40 UTC

      We’re back up, monitoring.

      確認中: 17 7月, 22:12 UTC

      Update from Cloudflare: “We believe we have addressed the root cause and monitoring systems for stability now.”
      Details: https://www.cloudflarestatus.com/incidents/b888fyhbygb8

      解決済み: 17 7月, 22:40 UTC

      This incident has been resolved.

3. 6月, 2020

   1. Problems sending emailsNotification Sender

      開始: 11 6月, 18:26 UTC

      間隔: 31分

      We're getting errors and timeouts back from AWS SES – investigating.

      調査中: 11 6月, 18:38 UTC

      Email delivery is back to normal.

      解決済み: 11 6月, 18:58 UTC

      Email delivery is back to normal.