Stato

Incidenti passati

1. Apr, 2021

   1. Database connectivity issuePing APINotification SenderDashboard

      Iniziato: 18 Apr, 11:36 UTC

      Durata: 32 minuti

      Verifica: 18 Apr, 11:36 UTC

      Primary database server experienced a connectivity issue for about 2 minutes, starting 11:27 UTC.
      Currently back to normal and monitoring.

      Risolto: 18 Apr, 12:09 UTC

      After reporting the issue, got a reply from the hosting provider: “A faulty optic caused the packet loss. It was necessary to replace it. The packet loss is gone now.”

2. Mar, 2021

   1. Manutenzione: Database MaintenanceDashboardPing APINotification Sender

      Durata: 23 Mar, 15:00 - 15:20 UTC

      We will be performing a database maintenance on March 23, 3PM UTC. Expecting about a minute of downtime. During the downtime, pings will be queued and replayed later. API calls and web UI will not work.

3. Feb, 2021

   1. SMS and WhatsApp notifications not workingNotification Sender

      Iniziato: 26 Feb, 14:53 UTC

      Durata: 2 ore, 18 minuti

      Twilio is currently experiencing issues. SMS and WhatsApp notifications are currently either delayed or not being delivered.

      More details at status.twilio.com: https://status.twilio.com/incidents/zmz5c9prz8mm

      Verifica: 26 Feb, 16:04 UTC

      Our SMS provider, Twilio, is in the process of recovery. SMS and WhatsApp notification delivery is working again.

      Risolto: 26 Feb, 17:11 UTC

      This incident has been resolved.