Status

Insiden masa lalu

1. Jun, 2021

   1. Network connectivity problemsPing API

      Dimulai: 23 Jun, 13:13 UTC

      Durasi: 1 jam, 48 menit

      We observed a drop in network traffic for about 10 minutes starting from 13:13 UTC. Investigating.

      Diidentifikasi: 23 Jun, 13:37 UTC

      Our hosting provider reports a backbone connection fault between Nuremberg - Falkenstein: https://status.hetzner.com/incident/3bec2c62-f23e-4f59-a648-a3e47240a360

      Terselesaikan: 23 Jun, 15:01 UTC

      The hosting provider reports the issue is resolved.

2. Mei, 2021

   1. Network issuesNotification SenderPing API

      Dimulai: 28 Mei, 21:15 UTC

      Durasi: 7 jam, 38 menit

      We had network issues between May 28, 21:15 UTC and 23:00 UTC. Packet loss between some of the servers caused some traffic getting rejected, and a queue of unprocessed pings building up on one affected web server. 

      Terselesaikan: 29 Mei, 04:53 UTC

      The service is back to normal.

3. Apr, 2021

   1. Database connectivity issuePing APINotification SenderDashboard

      Dimulai: 18 Apr, 11:36 UTC

      Durasi: 32 menit

      Memverifikasi: 18 Apr, 11:36 UTC

      Primary database server experienced a connectivity issue for about 2 minutes, starting 11:27 UTC.
      Currently back to normal and monitoring.

      Terselesaikan: 18 Apr, 12:09 UTC

      After reporting the issue, got a reply from the hosting provider: “A faulty optic caused the packet loss. It was necessary to replace it. The packet loss is gone now.”