Status

Insiden masa lalu

1. Mei, 2021

   1. Network issuesNotification SenderPing API

      Dimulai: 28 Mei, 21:15 UTC

      Durasi: 7 jam, 38 menit

      We had network issues between May 28, 21:15 UTC and 23:00 UTC. Packet loss between some of the servers caused some traffic getting rejected, and a queue of unprocessed pings building up on one affected web server. 

      Terselesaikan: 29 Mei, 04:53 UTC

      The service is back to normal.

2. Apr, 2021

   1. Database connectivity issuePing APINotification SenderDashboard

      Dimulai: 18 Apr, 11:36 UTC

      Durasi: 32 menit

      Memverifikasi: 18 Apr, 11:36 UTC

      Primary database server experienced a connectivity issue for about 2 minutes, starting 11:27 UTC.
      Currently back to normal and monitoring.

      Terselesaikan: 18 Apr, 12:09 UTC

      After reporting the issue, got a reply from the hosting provider: “A faulty optic caused the packet loss. It was necessary to replace it. The packet loss is gone now.”

3. Mar, 2021

   1. Pemeliharaan: Database MaintenanceDashboardPing APINotification Sender

      Durasi: 23 Mar, 15:00 - 15:20 UTC

      We will be performing a database maintenance on March 23, 3PM UTC. Expecting about a minute of downtime. During the downtime, pings will be queued and replayed later. API calls and web UI will not work.