Status

Past incidents

1. Feb, 2024

   1. Signal notification delivery issueNotification Sender

      Started: 5 Feb, 20:40 UTC

      Duration: 16 hours, 31 minutes

      Starting from February 5, 20:40 UTC, Healthchecks.io was not delivering Signal notifications. The notification delivery is working now, but we are still digging into the cause of the issue.

      Resolved: 6 Feb, 13:11 UTC

      Starting from yesterday, Signal server was rejecting messages sent by signal-cli 0.12.7. The fix is to upgrade to signal-cli 0.12.8.
      
      More details: https://github.com/AsamK/signal-cli/issues/1439
      
      Healthchecks.io is running signal-cli 0.12.8 now.

2. Jan, 2024

   1. Network issuesPing APIDashboard

      Started: 5 Jan, 10:50 UTC

      Duration: 1 day, 23 hours

      Healthchecks.io load balancer servers were experiencing network connectivity issues from 10:50 UTC until 11:25 UTC. Some ping requests were rejected – the clients would have seen "connection timed out" errors. We are investigating the cause.

      Resolved: 7 Jan, 10:15 UTC

      The issue is resolved.

3. Dec, 2023

   1. Ping body processing backlogDashboard

      Started: 25 Dec, 06:10 UTC

      Duration: 4 hours, 1 minute

      Our object storage provider is experiencing a degraded performance, there is currently a backlog of ping bodies not yet uploaded to object storage. No ping bodies are lost, and will be available for viewing and download eventually.

      Resolved: 25 Dec, 10:11 UTC

      The issue is resolved.